Management Training

Women in Management

Designed to increase knowledge involving management and supervisory skills while at the same time giving clear guidelines for a balanced life. Exploration of pertinent skills necessary for a woman to succeed in today’s work environment. It is ideal for individual’s already functioning within a management or supervisory capacity, or working to become a part of the management team.
Topics include:

Assertiveness
Communication Skills
Conflict Resolution
Leadership
Negotiating Ability

Women in the Workplace

Hands-on seminar includes guidelines on overcoming challenges faced by women in the changing workplace. Designed to help professional women enjoy added confidence in their careers. Participants will discover ways to present themselves and their ideas with credibility, power and confidence in discussions, meetings and presentations.
Topics include:

Facilitating Successful Meetings
Leadership Styles
Organization
Team Building
Women as Leaders

Leadership Skills

Ideal for experienced leaders who are looking for a fresh perspective in dealing with today’s workforce, and emerging leaders who need to develop leadership skills.
Topics include:

Change & Transition
Leadership in Relationship
Listening Skills
Self-Confidence
Stress Management
Visionary

Team Building

Vital for any organization that desires to establish or improve the team concept within the workplace. Participants should be actively involved in the team building process.
Topics include:

Conflict Happens
Getting to Results
Team Basics & Getting Started
Team Learning

Customer Service

Designed for all employees that function within a service oriented environment. Participants will explore the differences between internal and external customer support, and how to logistically support their needs.
Topics include:

Body Language & Attitude
Customer Focused Company
Effective Communication Skills & Business Etiquette
In Person and Telephone Customer Service & Etiquette
Ten Deadly Sins

“Your story was incredible. You showed with your approach that you can share valuable information in a way that make the listeners want for more.”

-Marsha T.

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